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Large Hotel Groups

Sustaining Excellence on a Global Scale

Master the challenge of scale with LQA. We provide comprehensive solutions for large-scale hotel groups, ensuring consistent luxury service across your expansive portfolio.

Global Standards, Localised Excellence

LQA is the choice of the world’s largest hotel groups for upholding luxury standards at scale.

Trust us to maintain global excellence with local precision in every property.

Independent Hotels, Texas
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Mary Scott
- Founder & CEO
Independent Hotels, Texas
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Mary Scott
Founder & CEO

BENEFITS

Benefits of Partnering with LQA

Expertise That Transforms

Leverage our 20+ years of experience and extensive global network of assessors.

We bring world-class standards and best practices to your doorstep, helping you turn your hotel into a beacon of luxury.

Tailored Solutions

Unlike large chains, every independent hotel has its own story and set of challenges.

We offer tailored solutions, from operational assessments to staff training, all designed to meet your specific needs.

Access to an Elite Club

Gain access to an exclusive realm of luxury standards. We open doors to elite practices and benchmarks, setting you apart by giving you what some refer to as 'the unfair LQA advantage.'

Knowledge Empowerment

Our assessments and training programs are more than compliance tools.

They are knowledge powerhouses, empowering your management and staff with the insights and skills to excel and compete at a global level.

Comprehensive Ecosystem

Our integrated suite of services, encompassing assessments, training, and the myLQA mobile platform, works in synergy to enhance every aspect of your hotel’s operations, from guest experience to staff performance.

Commitment to Growth

Providing ongoing support and insights, we ensure that your hotel does not only reach but maintain its newfound heights of luxury service through our partnership.
Your success is our success!

Visible and Tangible Results

With LQA, the transformation of your hotel isn’t just a promise; it’s a visible reality. Witness tangible improvements in guest satisfaction, operational efficiency, and market standing like many leading hotels already have.

Leverage our 20+ years of experience and extensive global network of assessors.

We bring world-class standards and best practices to your doorstep, helping you turn your hotel into a beacon of luxury.
Expertise That Transforms
Unlike large chains, every independent hotel has its own story and set of challenges.

We offer tailored solutions, from operational assessments to staff training, all designed to meet your specific needs.
Tailored Solutions
Gain access to an exclusive realm of luxury standards. We open doors to elite practices and benchmarks, setting you apart by giving you what some refer to as 'the unfair LQA advantage.'
Access to an Elite Club
Our assessments and training programs are more than compliance tools.

They are knowledge powerhouses, empowering your management and staff with the insights and skills to excel and compete at a global level.
Knowledge Empowerment
Our integrated suite of services, encompassing assessments, training, and the myLQA mobile platform, works in synergy to enhance every aspect of your hotel’s operations, from guest experience to staff performance.
Comprehensive Ecosystem
Providing ongoing support and insights, we ensure that your hotel does not only reach but maintain its newfound heights of luxury service through our partnership.

Your Success is Our Success!
Commitment to Growth
With myLQA, the transformation of your hotel isn’t just a promise; it’s a visible reality.

Witness tangible improvements in guest satisfaction, operational efficiency, and market standing like many leading hotels already have.
Visible and Tangible Results

We Can Help

Common Challenges Large Hotel Groups Face

Common problem for hotel groups

Recruitment & Training

HOW LQA CAN HELP

myLQA offers unlimited access to training and standards, streamlining several managerial responsibilities. The myLQA membership entices new recruits with benefits and training tools, nurturing them into future service leaders.

COMMON PROBLEM FOR HOTEL GROUPS​

Instilling Standards Values

HOW LQA CAN HELP

myLQA’s accessible, immersive features integrate service excellence into daily routines, embedding luxury standards naturally.

Managers gain oversight of team progress and can assign growth-focused tasks, complemented by LQA Upfront Training’s comprehensive luxury service insights.

With Upfront Training, team members learn the importance of luxury standards and how to apply them.

COMMON PROBLEM FOR HOTEL GROUPS​

Maintain Service At Scale

How LQA Can Help

Ensuring uniform excellence across your hotel portfolio is challenging. LQA’s consistent standards uphold quality service, guaranteeing a consistent brand experience for guests in all locations.

COMMON PROBLEM FOR HOTEL GROUPS​

Safeguarding Brand Reputation

HOW WE SOLVE THIS

LQA Assessments protect your hard-earned brand reputation, quickly identifying and addressing issues. Our comprehensive approach meticulously evaluates every aspect of the guest experience, ensuring brand integrity.

COMMON PROBLEM FOR HOTEL GROUPS​

Monitoring Hotel Performance

HOW WE SOLVE THIS

LQA Assessments give management a clear, detailed view of operational effectiveness. With audio, visual, and written feedback, we provide a complete overview of each hotel’s performance, ensuring every detail meets luxury standards.

Services to help you grow

Guest Service Assessments

Centralised Oversight for Exceptional Service

Optimise your enterprise hotel group’s performance with our comprehensive assessments. Designed for corporate-level monitoring, these evaluations are essential in ensuring compliance, maintaining brand integrity, and delivering consistent, world-class service across all locations.

Upfront Training

Maintaining Peak Performance

Our training programs for group hotels are about staying ahead in luxury hospitality. They offer annual refreshers and insights into the latest industry trends, ensuring your staff remains at the forefront of service excellence.

myLQA

Empower Your Team’s Capabilities

Introducing your luxury hospitality ‘Swiss army knife’ to empower your team and keep standards high

How To Get Started

Select Your Services
Choose from our range of services specifically designed for group hotels. Our diverse offerings focus on maintaining quality, reputation, and market leadership in luxury hospitality.
1
Submit Our Online Form
Get started by entering our online services form. This will help us understand your interest and group ahead of our initial consultation call.
2
LQA Consultation
We guide you through a bespoke integration process, ensuring our solutions align perfectly with your hotel's operational needs and brand vision.
3

Initiate your journey with myLQA to safeguard your brand’s reputation and maintain your market position.

Our services are crafted to integrate seamlessly with the unique dynamics of group hotels, ensuring the continued delivery of world-class guest experiences.

Ready to level up?

Your Gateway to World-Class Excellence Awaits

Begin your journey to redefine your luxury and service standards today. Make your deposit now to unlock immediate access to our suite of services. Your investment today is the first step in a transformative journey for your hotel.