Exceptional People Service Hospitality Experiences

Elevating your teams to deliver exceptional guest experiences. Together.

Trusted by the best

Discover How We Can Help You

We work with luxury hotels of all types in 130+ countries

Individual Hotels

1 - 3 Hotels


4 - 20 Hotels

Large Groups

21+ Hotels

Our Services

Together, we’ll elevate your standards in every aspect, empowering you to excel
 in delivering exceptional guest service.

Service Insights

Guest Service Assessments

Uncover new opportunities for unparalleled guest service

Service Refinement

UpFront Training

Introducing innovative, in-person training for excellent service

Team Empowerment


Introducing your luxury hospitality ‘Swiss army knife’ to empower your team and keep standards high

LQA By Numbers


Hotel Nights

Combined experience of LQA Assessor pool exceeds 100 years spent in luxury hotels

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Hotels Assessed

LQA will conduct over 7,000 nights of assessments in 2024, including 3,000 individual hotels.


Locations Visited

LQA Assessors conduct assessments all around the world, travelling to over 130 countries.

Start Elevating Your Luxury Service Standards Today

Starting with comprehensive assessments, our services range from best-in-class training to yearly refreshers, providing solutions tailored to your hotel’s needs, tackling operational challenges, and enhancing your hospitality standards.

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