About LQA Group
LQA stands as the global leader and preferred partner for luxury hospitality brands worldwide. Our mission is to deliver the ultimate in guest service experiences.
For over two decades, LQA has been a pillar in upholding and advancing the industry’s standards. We empower hotels to reach these benchmarks through comprehensive service assessments, immersive training, and the latest technological innovations.
Our rigorous service assessments and upfront training are led by our team of dedicated full-time consultants. Each brings a wealth of experience, having managed luxury hotels for a minimum of five years. Their methodical approach is honed through LQA’s stringent recruitment process, ensuring they bring our clients the highest level of expertise.
At LQA, diversity and global perspective are our core strengths, reflected in our multinational team representing 15 different nationalities. Each consultant spends over 110 nights a year in luxury properties, gaining invaluable firsthand experience. This depth of exposure is reflected in their long tenures, averaging eight years with us.
The combined experience of our consultants, enriched by their international assignments and familiarity with leading luxury hotel brands, makes them an indispensable asset to our clients. They bring a unique blend of insights and strategies tailored to elevate each client’s unique luxury hospitality experience.
What We Do
At LQA, we revolutionise luxury hospitality through comprehensive assessments, immersive training, and innovative technology, setting global standards for exceptional guest experiences.
Who We Serve
Our Services
LQA Group