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Transform your Rising Hospitality Stars

Where Service-Leaders are Made

Transform your Rising Hospitality Stars

Where Service-Leaders are Made

The First-Of-Its-Kind Hospitality Training Experience

The First-Of-Its-Kind Hospitality Training Experience

Academy by LQA is a first-of-its-kind hospitality facility, purpose- built as a fully immersive, simulated luxury hotel environment.

Located in Lisbon, it delivers specialised training unmatched in developing people — made possible only by this uniquely designed setting.

With reception area, bar, lounge, restaurant and bedrooms, this unique simulated luxury hotel will support LQA’s crafted approach, blending high interactivity with practical ‘real world’ activities in a fully immersive environment.

Highly Interactive

Experience-led sessions replace traditional lecturing, ensuring that learning is internalised and comes naturally.

Full-Service Rotation

Step into every department to understand the guest journey in its entirety.

Multi-Purpose

Brands can craft bespoke training experiences designed to achieve operational excellence.

Practical Activities

Scenario-driven training in environments that mirror the sophisticated, real-world context of luxury hotel operations.

Step Into a Fully Immersive, Simulated Luxury Hotel Environment

Transcend department boundaries to understand hospitality as a seamless whole

These images represent how the Academy environment will look when opened

These images represent how the Academy environment will look when opened

These images represent how the Academy environment will look when opened

These images represent how the Academy environment will look when opened

These images represent how the Academy environment will look when opened

These images represent how the Academy environment will look when opened

For More Information or to Book visit academylqa.com

Exclusive Training Programmes Delivered at ACADEMY by LQA

Made available in this unique environment

ACADEMY’s Flagship Training Programme

Our immersive five-day accelerator transforms rising stars into strategic, empowered leaders.

They leave with more than an understanding of excellence— they know how to embody it, inspire it, and drive it across every department.

A Guest-Centric Mindset

Engage in dynamic scenarios that bring learning to life.

Leadership Capability  

Transform theoretical knowledge into practical skills.

Operational Excellence

Energise learning with gamified elements.

Your Brand. Your Vision.

Hotel brands the opportunity to co-create bespoke training programmes tailored to their unique service philosophy.

Bespoke sessions allow brands to train selected team members in the distinct standards, behaviours, and cultural touchpoints that define their guest experience.

Immersive

Beyond service-philosophy, participants put your mission, values and behaviours to practice at Academy by LQA.

Transformative

Rapid development in this unique environment transforms capability, enabling participants to uphold your brand promises.

Impactful

Participants return to your hotel skilled, confident and ready to deliver on your vision.

For More Information or to Book visit academylqa.com

Academy by LQA – Elevate Hospitality, Embrace Portugal

Master hospitality while discovering the magic of Lisbon.

Lisbon

Academy by LQA is located in Lisbon’s vibrant Benfica district

The First-of-Its-Kind Immersive Luxury Hospitality Training Experience.

Transform your rising hospitality stars into exceptional guest experience leaders.