The First-Of-Its-Kind Hospitality Training Experience
The First-Of-Its-Kind Hospitality Training Experience
Academy by LQA is a first-of-its-kind hospitality facility, purpose- built as a fully immersive, simulated luxury hotel environment.
Located in Lisbon, it delivers specialised training unmatched in developing people — made possible only by this uniquely designed setting.
With reception area, bar, lounge, restaurant and bedrooms, this unique simulated luxury hotel will support LQA’s crafted approach, blending high interactivity with practical ‘real world’ activities in a fully immersive environment.
Highly Interactive
Experience-led sessions replace traditional lecturing, ensuring that learning is internalised and comes naturally.
Full-Service Rotation
Step into every department to understand the guest journey in its entirety.
Multi-Purpose
Brands can craft bespoke training experiences designed to achieve operational excellence.
Practical Activities
Scenario-driven training in environments that mirror the sophisticated, real-world context of luxury hotel operations.
Step Into a Fully Immersive, Simulated Luxury Hotel Environment
Transcend department boundaries to understand hospitality as a seamless whole
These images represent how the Academy environment will look when opened
These images represent how the Academy environment will look when opened
These images represent how the Academy environment will look when opened
These images represent how the Academy environment will look when opened
These images represent how the Academy environment will look when opened
These images represent how the Academy environment will look when opened
For More Information or to Book visit academylqa.com
Exclusive Training Programmes Delivered at ACADEMY by LQA
Made available in this unique environment
ACADEMY’s Flagship Training Programme
Our immersive five-day accelerator transforms rising stars into strategic, empowered leaders.
They leave with more than an understanding of excellence— they know how to embody it, inspire it, and drive it across every department.
A Guest-Centric Mindset
Engage in dynamic scenarios that bring learning to life.
Leadership Capability
Transform theoretical knowledge into practical skills.
Operational Excellence
Energise learning with gamified elements.
Your Brand. Your Vision.
Hotel brands the opportunity to co-create bespoke training programmes tailored to their unique service philosophy.
Bespoke sessions allow brands to train selected team members in the distinct standards, behaviours, and cultural touchpoints that define their guest experience.
Immersive
Beyond service-philosophy, participants put your mission, values and behaviours to practice at Academy by LQA.
Transformative
Rapid development in this unique environment transforms capability, enabling participants to uphold your brand promises.
Impactful
Participants return to your hotel skilled, confident and ready to deliver on your vision.